This article would give a brief overview of the most common real-life mistakes that customers have made during their web hosting experience.
1.The Price Trap
Low hosting packages are usually quite enticing to potential customers especially the novice web owner. While the budget solutions may not always prove to be a nightmare, it is advisable to exercise caution and not go in for the outrageously low priced hosting packages. Chances are that these hosting companies have some hidden costs involved or do not offer all-inclusive features and tools required for smooth functioning of the website. It could also be the case that such websites do not offer quality customer or technical support, which is vital for the clients.
2.Hosting with inexperienced resellers
Hosting with resellers could actually be a wise move as resellers could deliver quality support and services. A little research however will help obviate any future negative implications associated with a novice reseller. Resellers must have a basic knowledge of scripts or other server related environments. Resellers should have a good knowledge about the servers and other technical aspects in order to assist you in case of any technical issues.
3.Predefining your requirements
The user must be well aware of the resources that their website would require in terms of bandwidth, disk space, scripts and a whole list of other features and tools offered by the hosting company. This will help him/her select the right hosting package.
4.Overlooking the subtle nuances
The user needs to ensure that the web hosting website offers all the required information and every detail and aspect of their services are well explained in fine print.
5.All websites under a single account
For beginners, it may seem like a good idea to host all their websites on one hosting account. But this way, if there are any technical issues or downtime, then all your websites would go down together thereby resulting in loss in revenue. It is a better idea to ask your hosting company to split your account across two or more physical servers.
6.Relying on online reviews and testimonials
It is advisable not to take all the positive customer reviews on face value. Most of these could be biased reviews posted by the company or the hired marketing companies itself. The website should at least the customer' name and contact information in order to validate the credibility of the given testimonial.
7.Security Issues
Most of the users believe that the hosting company is well equipped with the latest software to address any kind of security issues. It is therefore advisable to check with the host before you order what versions they are running and how often they make updates.
8.Relying on the Host Backups
It is always wise to keep your own backups in order to avoid any hassles. This way you will not find yourself stuck in case your website goes down indefinitely. Else you may just have to start from a scratch.
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