Go to any web site hosting provider's home page and all you'll see are claims about how wonderful they are. There will plenty of testimonials from satisfied customers raving about the low prices and outstanding service. But before you sign on the dotted line, remember that the purpose of that page is to convince you to sign up with them. You've got to take their claims with a grain of salt because its in their best interest to show you nothing but positive customer feedback.
What you have to keep in mind is that almost all web hosts have customers who could tell real horror stories about poor service, shoddy treatment, over-billing, and major web site downtime. You won't find these complaints anywhere on the web hosting service's web sites, but its important that you seek them out.
If a web host has a bad reputation and an army of angry and unsatisfied customers with gripes, wouldn't you want to hear what they have to say before you handed over any of your hard earned cash?
Now don't get me wrong. All web hosts (and all businesses for that matter) are bound to have a handful of unhappy customers. After all, you can't make everyone happy all of the time. One or two complaints is understandable. But if there's a clear pattern of customer dissatisfaction you should be very suspicious of them.
Take a little time to do some research before choosing a web host. Use Google to search for complaints and negative reviews. You'll often find unhappy customers complaining on blogs or forums.
You should also check out http://webhosting.youcompareit.com where you can read actual customer comments, complaints, and ratings of dozens of popular web hosts. Read what real people have to say and you can be sure you're choosing the best host. |
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